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Service Improvement and Scutiny Forum

Date and time

21st Feb 2023
2pm-4pm

Location

Teams

Organiser

Ross Morris

Audience

All

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We will be joined by Lorna Shaw, founder Director of Research Resource, who will provide insights into Tenant Satisfaction trends across the sector in the aftermath of the Coronavirus pandemic. Lorna will discuss key themes emerging from recent Tenant Satisfaction Surveys with reference to national data, factors impacting on satisfaction, as well as some of the feedback behind the statistics. Liz ...

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