Data Users

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

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About

This community is for officers for whom data intelligence is a key part of their role. This community of practitioners will share with us the challenges you face and  ways in which we can aid you and your organisation to use data more effectively. By contributing to this group, you will be helping to ensure that the data insights that we bring to you are relevant, useful and above all impactful.

This community of practice will be open to both LA and RSL members, and will meet on an ad-hoc basis to ensure our Business Intelligence Tools are as useful as possible.

Forthcoming Events

Charter Preparation Session 2026 – Fri 13 March 10am to 12pm

Charter Preparation Session that will help you prepare high‑quality data for the Annual Return on the Scottish Social Housing Charter.
13th Mar 2026
Virtual Event on Microsoft Teams

Charter Preparation Session 2026 – Thu 19 March – 2pm – 4pm

This Charter Preparation Session will help you prepare high‑quality data for the Annual Return on the Scottish Social Housing Charter 2026
19th Mar 2026
Virtual Event on Microsoft Teams

Charter Preparation Session 2026 – Fri 20 March – 10am to 12pm

This Charter Preparation Session will help you prepare high‑quality data for the Annual Return on the Scottish Social Housing Charter 2026.
20th Mar 2026
Virtual Event on Microsoft Teams

Publications and reports

DVFM Report – Tenant Satisfaction in New Affordable Housing 2022-2025

This is SHN’s first report on tenant satisfaction in new developments. The findings are based on feedback from 413 tenants living in 723 new homes delivered by seven local authorities and nine registered social landlords between July 2022 and November 2025.

Become a member

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Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.

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