Internal Quality assurance is of critical importance to continuous improvement. With a range of stakeholders to assure, being able to use an easy to follow, thorough, industry developed framework to internally assess your performance is invaluable.
Here you will find a range of self-assessment resources to support your organisational performance improvement activity, including an assessment forum where SHN members will have the opportunity to post questions and discuss issues raised through their self-assessment activities.
There are thirteen self-assessment frameworks that support performance improvement relative to the outcomes of the Scottish Social Housing Charter. There are additional frameworks that support non-Charter activity.