Practice self-assessment

Internal Quality assurance is of critical importance to continuous improvement. With a range of stakeholders to assure, being able to use an easy to follow, thorough, industry developed framework to internally assess your performance is invaluable.

 

Here you will find a range of self-assessment resources to support your organisational performance improvement activity, including an assessment forum where SHN members will have the opportunity to post questions and discuss issues raised through their self-assessment activities.

There are thirteen self-assessment frameworks that support performance improvement relative to the outcomes of the Scottish Social Housing Charter. There are additional frameworks that support non-Charter activity.

Publications and reports

EESSH Voluntary Collection Template – 2023/24 Return

SHN's Voluntary Collection template for reporting year 2023/24 - issued March 2024.

SHN Presentation on the new Regulatory Framework – Service Improvement and Scrutiny for Local Authorities – March 2024

Presentation from the recent Service Improvement and Scrutiny for Local Authorities forum on the Scottish Housing Regulator's new Regulatory Framework, which tool place in March 2024.

SHN/CHMA Presentation on Housing Revenue Accounts (HRA) data and new HRA Tool – SISF Forum – March 2024

SHN/Centre for Housing Market Analysis Presentation on Housing Revenue Accounts (HRA) data and information about the new SHN HRA Tool from the March 2024 Service Improvement and Scrutiny forum (SISF).