Housing Management for RSLs

Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Forthcoming Events

Charter Performance 2023/24

This briefing session will give an overview of the main trends emerging from analysis of SHN members’ 2023/24 Charter performance data, as well as opportunity for discussion and sharing of best practice
19th Jun 2024
Microsoft Teams

Publications and reports

Quarterly Benchmarking 2023-24 Q4 LA report

This is the report on the Local Authorities who submitted quarterly data for Q4 of 2023-24.

Quarterly Benchmarking 2023-24 Q4 RSL report

This is the report on the Registered Social Landlords who submitted quarterly data for Q4 of 2023-24.

Voids and Relets for RSLs

This presentation provides a summary of findings from a recent survey of the networks RSL members on the topic of voids and relets.

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