Housing management for RSLs

Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Who is it for

This community of practice is for RSL members and will meet four times per year. Two of these will be in collaboration with the LA Housing Management Community of Practice.

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

7

Cyber security

Services

Forthcoming Events

Rural Housing Forum

We will be joined by Derek Rankine, Policy Manager at Surf for a discussion around 20 minute neighbourhoods and how this can work in rural communitites.
9th Feb 2023
10am-11am
Teams

Latest News

Climate Change and Your Home Report Launched

07-Dec-22
Scotland’s Housing Network and the Tenants Information Service (TIS) have undertaken a consultation with social housing tenants across Scotland.

Publications and reports

Member Query – Adaptations and Allocations Priority – January 2023

Report on responses to a Member Query about how allocations policies prioritise people whose property does not meet their health needs. Includes discussion of management transfers and adaptations.

Cost of Living Crisis Best Practice Report, 2022

This best practice report sets out the issues facing social housing providers and their tenants, along with a review of the specific measures that housing providershave introduced to support tenants or residents in their communities.

Climate Change and Your Home Report, 2022

In order to better understand tenants’ views and attitudes towards social housing and the climate emergency in Scotland, Scotland’s Housing Network and the Tenants Information Service (TIS) have undertaken a consultation with social housing tenants across Scotland consisting of a survey and a series of focus groups. This report is a starting point to better understand tenant's views and attitudes towards climate change.

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