Housing Management for RSLs

Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Who is it for

This community of practice is for RSL members and will meet four times per year. Two of these will be in collaboration with the LA Housing Management Community of Practice.

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

7

Cyber security

Services

Forthcoming Events

Approaches to Allocations discussion session

A roundtable discussion among both LA's and RSL's on the pros and cons of various allocations models, i.e. Choice-Based Lettings, Needs based, CHR etc.
11th Apr 2024
Microsoft Teams

Latest News

The network launches housing governance survey for 2024

12-Jan-24
Scotland's Housing Network is currently undertaking a survey of housing committees/boards to understand their composition, effectiveness and their training and support needs.

Judicial review finds in favour of the Scottish Government

15-Nov-23
The Court of Session found in favour of the Scottish Government on private rented sector rent controls.

Charter data for 2022/23 now available – SHN Benchmarking Tools updated

31-Aug-23
Scotland's Housing Network (SHN) is pleased to advise that our Benchmarking Tools have now been updated to reflect the Regulator’s new dataset, issued this morning (Thursday 31 August 2023).

Publications and reports

Member Query – Running a Business from Home – February 2024

Responses received to a recent member query on tenant permissions to run a business from home. February 2024

Member Query – Former Tenant Credit Management

The network received a query from a member regarding former tenant credit processes and procedures. Three full responses were received from housing associations. Many thanks to all those who took the time to respond.

Member Query – Body cameras and other safety measures – February 2024

Responses received to a recent member query on the use of body cameras and other safety measures, including tracking apps and lone working devices. February 2024.

Past Events

Housing for Varying Needs, Consultation Workshop

An interactive, face to face workshop facilitated by Anderson Bell Christie to consider the current Housing for Varying Needs consultation.
11th Dec 2023

Housing Assocation and Co-operatives Forum

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.
22nd Aug 2023
Microsoft Teams

Charter Performance – A Sector Overview

SHN present an overview of Charter Performance for the Sector, based on SHN Member data received so far. An opportunity for discussion on performance and what we can expect to see for the year ahead.
15th Jun 2023
Microsoft Teams

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