Research Resource

Research Resource are a full service social and economic research agency with particular expertise in the housing sector.  We have significant experience of carrying out tenant and owner satisfaction surveys in order to provide data which meets the Regulatory guidance and can be used in your ARC return.  We also carry out transactional surveys, rent consultations, housing need and demand research and housing service reviews.  We can provide a full range of research methodologies including face to face interviewing, telephone interviewing, online, email and postal surveys.  We can also provide qualitative research services involving focus groups and in depth interviews.  We are Market Research Society Company Partners, accredited with ISO20252, registered with the ICO and hold Cyber Essentials accreditation.


SHN members receive a 20% discount on services.

Contact: Lorna Shaw


Telephone:0141 6416410


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As a member of Scotland’s Housing Network, you would receive an exclusive six months of free service on your first year.

Contact Details


Tel: 07771489734

Knowledge Partnership

Knowledge Partnership has been operating for over 20 years in the Scottish social housing sector delivering tenant and owner satisfaction surveys for a range of Scottish councils and housing associations using a mixture of face to face, postal, telephone and online survey methods.  We have also delivered tenant focus groups and workshops for various social landlords across Scotland which we use to help develop service and process improvement plans for a variety of housing services, e.g. allocations, repairs, TP etc.


We focus on the Scottish social housing sector and therefore have a good understanding of sectoral issues and concerns. We also have a strong understanding of the current SHR guidance for carrying out service user surveys and over the years, have refined our survey methods to make certain that these comply with the requirements of the Scottish Social Housing Charter.

SHN members can receive a 10-15% discount on services (project dependent).

Contact:  Alan Kennedy


Telephone: 0131 3560385