Housing management for local authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

Jump to resources


Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

Who is it for

This community of practice is for LA members and will meet four times per year. Two of these will be in collaboration with the RSL Housing Management Community of Practice.

Key Content


Improving tenant participation and scrutiny – best practice


Using IoT to tackle fuel poverty


Untangling evictions post Covid-19 – best practice


A harm centred approach to Anti-social behaviour


Digital by design – best practice


Building a digital customer experience


Cyber security


Forthcoming Events

Rural Housing Forum

We will be joined by Derek Rankine, Policy Manager at Surf for a discussion around 20 minute neighbourhoods and how this can work in rural communitites.
9th Feb 2023

Latest News

Climate Change and Your Home Report Launched

Scotland’s Housing Network and the Tenants Information Service (TIS) have undertaken a consultation with social housing tenants across Scotland.

Publications and reports

Member Query – Adaptations and Allocations Priority – January 2023

Report on responses to a Member Query about how allocations policies prioritise people whose property does not meet their health needs. Includes discussion of management transfers and adaptations.

Housing Management Forum – December 2022

All notes and resources used during the Housing Management forum for Local Authorities held in December 2022. This includes presentations from Aberdeenshire Council, Caledonia Housing Association and SHN, as well as a "Practice Bite" summary of the event.

Cost of Living Crisis Best Practice Report, 2022

This best practice report sets out the issues facing social housing providers and their tenants, along with a review of the specific measures that housing providershave introduced to support tenants or residents in their communities.

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