Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Forthcoming Events

Voids and Relets: Discussion session

Discussion session for both LAs and RSLs focused on voids and relets against the backdrop of the Housing Emergency, with reference to the latest Charter data and SHN's recent research into this topic.
22nd Aug 2024
Microsoft Teams

Publications and reports

Member Query: Rent Increase Notifications

The network received a query from a member regarding members rent increase notifications. Eighteen full responses were received. The majority (17) of housing providers advised that they continue to issue rent increase notifications by mail, however four RSLs advised that they are actively working toward delivering these by email in future.

Member Query: Buy Backs

The network received a query from a member regarding buy back and open market purchase schemes. Six full responses were received. Many thanks to all those who took the time to respond.

Member Responses – Lock changes due to tenant losing keys – July 2024

Member responses received to a recent member query on lock changes due to tenant losing keys. July 2024

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