Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Publications and reports

Member Query – Estate Management Modules – November 2024

Responses received to a recent member query on Estate Management Modules in Housing Management systems.

Member Query: Offers and Refusals

The network received a query from a member regarding how offers and how many refusals are being processed and the reasons for this. The local authority are also considering their suspensions and the time frame on these.

Member Query: Domestic Vioence

The network received a query from a member regarding how they tackle instances of Domestic Violence, and moving tenants quickly.

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