Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Publications and reports

Member Query – Tenant Support Fund

Outcome of member query on Tenant Support Funds, including examples of support available and how funds are managed across organisations.

Member Query – Rent Harmonisation Consultation Experience

Outcome of member query which looked at rent harmonisation, including tenant consultation, affordability, communication and lessons learned.

Member Query – Electronic Tenancy Sign-Ups

Outcome of member query which looked at the use of electronic signatures for tenancy sign-ups, including the systems/ processes used, and any issues experienced with court proceedings.

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Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.

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