Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

Jump to resources

About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Forthcoming Events

Hm Forum – Domestic Abuse

This webinar will cover the practical implications of the Scottish Government’s new statutory guidance on the domestic abuse tenancy provisions-Brodie's Solicitors. VERY LIMITED AVAILABILITY
27th Aug 2026
online via Teams

Publications and reports

Member Query – Lone Working Devices and Business Case

Outcome of member query which looked at lone-working and safety devices, including the types of devices used and the reasons organisations chose to invest in them.

Member Query – Debt Recovery

Outcome of member query on effective approaches to former tenant debt recovery, including practical steps, tracing methods, repayment arrangements, legal action, monitoring and write-off processes.

Member Query – Payment Processing Arrangements

Outcome of member query on alternative payment providers to AllPay, including feedback on Access PaySuite and Pay360.

Become a member

Already a member? Log in

Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.

Is your organisation a member already?

Please fill out the form below and we will send you your login credentials within a few days.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.