Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Forthcoming Events

HM Forum – Housing Options Training Tookit

A short introduction on the background to the Toolkit and its content along with a demonstration of the main modules and examples of the content within the Toolkit.
26th Mar 2026

Welfare Reform Forum March 2026

Join your colleagues from other local authorities and RSLs to hear from DWP and Scottish Government representatives about current matters around welfare benefits
26th Mar 2026
Online

Publications and reports

EESSH Voluntary Collection Template 2025-26

EESSH Voluntary Collection Template 2025-26 allows you to collect data on EESSH which you can benchmark with other participating organisations.

SHN Network Indicators Collection Template 2025-26

Template to collect Annual Network Indicators for 2025-26, which give you extra context, complementing Charter data.

Annual Network Indicators Guidance 2025-26

Guidance notes to help you complete you Annual Network Indicators Return for 2025/26.

Become a member

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Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.

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