Housing Management for Local Authorities

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables local authority members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Publications and reports

SHN Rent Increase Survey 2026/27 – Anonymised Report

This report provides an overview and analysis of the data received from 58 responding organisations, including 36 Registered Social Landlords and 22 Local Authorities, about their options for 2026/27 rent increases as known by 28 November 2025.

Members Query – Digital Platforms for Housing Management Services – Nov 2025

Members Query - Digital Platforms for Housing Management Services Nov 2025

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