Housing Management for RSLs and Co-ops

Our communities of practice are a group of like-minded professionals that work (or have an interest in) an area of housing practice.

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About

Good quality housing management is central to providing homes and communities where people want to live. This community of practice enables members to come together and consider what the future of housing management looks like.

This community of practice explores the tools, skills and processes you need to deliver modern and forward looking services that your communities want and need.

 

Key Content

1

Improving tenant participation and scrutiny – best practice

2

Using IoT to tackle fuel poverty

3

Untangling evictions post Covid-19 – best practice

4

A harm centred approach to Anti-social behaviour

5

Digital by design – best practice

6

Building a digital customer experience

Services

Forthcoming Events

Sustainability Conference

Come and join us for our exciting and thought provoking sustainability conference. This is an in person event.
20th May 2026

Publications and reports

Annual Return on the Charter Data Collection Template 2025/26 – Version 2 – 1 April 2026

This template is provided to help you gather the data for your Annual Return on the Charter (ARC) and is not for submission to SHN. This Version 2 replaces the previous version issued in March 2026, following the SHR amendment to the collection table for indicator C2 (lets).

Members Query – medical evidence for allocations March 2026

Accepting medical evidence for allocations specifically around ADHD, Autism etc

Members Query – approach to 1 bedroom properties March 26

Members query - in relation to allocating 1 bedroom apartments.

Become a member

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Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.

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