Service Improvement and Scrutiny for RSLs
Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.
About
Strong governance is pivotal in housing associations and co-operatives, providing strategic direction and leadership necessary to create successful organisations. This community of practice comes together to consider regulatory requirements and developments alongside other national scrutiny developments.
This community of practice will develop your skills and knowledge to meet regulatory and statutory requirements and other national scrutiny developments. We will explore approaches and tools for performance improvements and service developments.
Who is it for
It is suitable for RSL members, as a member of this community of practice you can expect to have access to at least two events per year, a dedicated online discussion forum, data dashboards, the opportunity to become involved in working groups or research collaborations, access to guidance documents and other publications. This community will also have the opportunity to collaborate with performance colleagues within local authorities.
Key Content
1
Tenant insight – a toolkit for landlords
2
Tenant scrutiny panels – best practice
3
Getting to know you – collecting equalities information
3
What is value for money – best practice
5
Regulatory intervention – sharing best practice
Forthcoming Events
Charter Performance – A Sector Overview
Latest News
Scottish Fuel Fund
Social Isolation and Loneliness Fund 2023-2026 deadline 31st March 2023
Publications and reports
Maryhill Rent Setting Consultation best practice
SHN Presentation on Data and Benchmarking Services, 2023/24
Practice Bite – Charter Preparation Sessions – March/April 2023
Past Events
Service Improvement & Scrutiny
Network Indicators Review
Become a member
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Are you interested in becoming a member? Submit your details to receive our membership pack. Or email us if you would like to discuss in more detail.
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