Service Improvement and Scrutiny for RSLs

Our communities of practice are a group of like minded professionals that work (or have an interest in) an area of housing practice.

 

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About

Strong governance is pivotal in housing associations and co-operatives, providing strategic direction and leadership necessary to create successful organisations. This community of practice comes together to consider regulatory requirements and developments alongside other national scrutiny developments.

This community of practice will develop your skills and knowledge to meet regulatory and statutory requirements and other national scrutiny developments.  We will explore approaches and tools for performance improvements and service developments.  

Who is it for

It is suitable for RSL members, as a member of this community of practice you can expect to have access to at least two events per year, a dedicated online discussion forum, data dashboards, the opportunity to become involved in working groups or research collaborations, access to guidance documents and other publications. This community will also have the opportunity to collaborate with performance colleagues within local authorities.

Key Content

1

Tenant insight – a toolkit for landlords

2

Tenant scrutiny panels – best practice

3

Getting to know you – collecting equalities information

3

What is value for money – best practice

5

Regulatory intervention – sharing best practice

Services

Forthcoming Events

Charter Preparation Session 2024 – 19th March (Teams)

SHN's annual Charter Preparation session, led by expert Christine Dugan. Please only book to attend one of these 3 sessions as content will be identical and demand is likely to be high.
19th Mar 2024
Microsoft Teams

Charter Preparation Session 2024 – 20th March (Teams)

SHN's annual Charter Preparation session, led by expert Christine Dugan. Please only book to attend one of these 3 sessions as content will be identical and demand is likely to be high.
20th Mar 2024
Microsoft Teams

Network Indicators – Annual Review

Members are invited to join us as we review our Annual and Quarterly Network Indicators as well as provide an overview of SHN's suite of Benchmarking Tools.
21st Mar 2024
Microsoft Teams

Latest News

SHN ARC Validation Services 2024

27-Feb-24
ARC validation services available to SHN members for 2024.

Development Value for Money

27-Feb-24
The network is currently collecting data for Q3 of 2023/24

13th Annual Empty Homes Conference

13-Feb-24
The 13th annual Scottish Empty Homes Conference will take place in Glasgow on Thursday 29 February. The in-person only event will be held in The Studio on Hope Street near the city centre.

Publications and reports

EESSH Voluntary Collection Template – 2023/24 Return

SHN's Voluntary Collection template for reporting year 2023/24 - issued March 2024.

SHN/CHMA Presentation on Housing Revenue Accounts (HRA) data and new HRA Tool – SISF Forum – March 2024

SHN/Centre for Housing Market Analysis Presentation on Housing Revenue Accounts (HRA) data and information about the new SHN HRA Tool from the March 2024 Service Improvement and Scrutiny forum (SISF).

SHN Guide to the Charter 2024 – Tips on accurate reporting

SHN's Guide to the Charter 2024 - Tips on Accurate Reporting. Written by SHN Association Christine Dugan - published March 2024.

Past Events

Charter Preparation Session 2024 – 19th March (Teams)

SHN's annual Charter Preparation session, led by expert Christine Dugan. Please only book to attend one of these 3 sessions as content will be identical and demand is likely to be high.
19th Mar 2024
Microsoft Teams

Rural and Islands Action Plan – An Overview with More Homes Division

In this special session we will be joined by colleagues from the SG's More Homes Division to discuss the Rural and Islands Housing Action Plan, what it hopes to achieve and some key actions.
7th Mar 2024
Microsoft Teams

Housing Management for RSLs

This community of practice enables members to come together and consider what the future of housing management looks like.
5th Mar 2024
Microsoft Teams

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